Billing & Insurance

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Billing & Insurance

Will this affect the card I have on file for non HSA/ FSA charges?

No. The card you have on file will remain your card of record.

Updated 2 years ago by Karen Louie

How do I pay for my service with my HSA/ FSA card?

You can add your HSA/ FSA card during the booking process before you complete the transaction.

Updated 2 years ago by Karen Louie

Is THE WELL covered by insurance?

We do not accept any form of insurance directly. However, THE WELL is recognized as a medical facility, therefore there are services offered virtually and within the space that may be eligible for ou…

Updated 2 years ago by Karen Louie

Can I use my FSA/ HSA card at THE WELL?

THE WELL now accepts FSA/ HSA cards for applicable services and retail purchases. Be sure to check your plan for allowable categories.

Updated 2 years ago by Karen Louie

What happens if I forget to change the card on file when booking an appointment?

If you forget to make the change when booking the appointment, make sure to tell your practitioner or guide prior to having your service closed out.

Updated 2 years ago by Karen Louie

Can I check out HSA/ FSA and non HSA/ FSA approved items in the same cart?

Unfortunately you cannot. You will be rung out in separate transactions.

Updated 2 years ago by Karen Louie

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