Billing & Insurance

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Billing & Insurance

Is THE WELL covered by insurance?

We do not accept any form of insurance directly. However, THE WELL is recognized as a medical facility, therefore there are services offered virtually and within the Club that may be eligible for out…

Updated 40 seconds ago by Karen Louie

Can I use my FSA/ HSA card at THE WELL?

THE WELL now accepts FSA/ HSA cards for applicable services and retail purchases. Be sure to check your plan for allowable categories.

Updated 3 minutes ago by Karen Louie

How do I pay for my service with my HSA/ FSA card?

You can add your HSA/ FSA card during the booking process before you complete the transaction. If you currently have a credit card on file with THE WELL for monthly membership dues you must change th…

Updated 5 minutes ago by Karen Louie

What happens if I forget to change the card on file when booking an appointment?

If you forget to make the change when booking the appointment, make sure to tell your practitioner or guide prior to having your service closed out.

Updated 6 minutes ago by Karen Louie

Will this affect the card I have on file for non HSA/ FSA charges?

No. The card you have on file for monthly dues or non HSA/ FSA charges will remain your card of record.

Updated 10 minutes ago by Karen Louie

Can I check out HSA/ FSA and non HSA/ FSA approved items in the same cart?

Unfortunately you cannot. You will be rung out in separate transactions.

Updated 14 minutes ago by Karen Louie