Returns & Refunds

What is your Return Policy?

If you are unhappy with any of our supplement or self-care products, we'll refund your first order in full — no questions asked. Just reach out to us to initiate your refund within 30 days of deliver…

Updated 6 months ago by THE WELL

When will I receive my refund?

After you have mailed your return, it takes our warehouse 2 to 3 weeks to receive and process your refund to your original form of payment. We'll send an email once the returned item(s) have been rec…

Updated 6 months ago by THE WELL

How often does my subscription get renewed?

Your subscription will renew every 21 days. Our subscriptions are not set for any specific duration and will continue to renew until you cancel. You can pause, change or cancel your subscription anyt…

Updated 1 year ago by THE WELL

How do I return a gift?

We offer store credit only for gift returns. To initiate a refund, please email support@thewell.com. Please make sure to include either the original order number or the name, email address, and shipp…