Orders & Shipping

What are your shipping methods?

Orders placed on weekends or national holidays will be processed on the next business day and shipped the following business day. Please note that order processing may take 1-3 business days after th…

Updated 5 months ago by THE WELL

When should I order by to receive my shipment before December 25?

When using Standard shipping method ($7.99), please order by Monday, December 7. When using Fedex Ground shipping method ($14), please order by Friday, December 11. When using Express shipping method…

Updated 6 months ago by Karen Louie

How are shipping costs determined?

Our latest shipping costs were set forth by our shipping partners. The online shopping surge has resulted in longer delivery windows and additional COVID-19 holiday surcharges from our shippers- in s…

Updated 6 months ago by Karen Louie

How much does shipping cost?

Orders over $59 receive free standard shipping within the continental US. Method Cost Speed Standard $7.99* (free on orders over $59) 5-10 Business Days Fedex Ground $14 3-7 Business Days Express $22…

Updated 6 months ago by THE WELL

An update regarding COVID-19 and our shipping times

To our Community, We hope that you all are safe and well. At a time when we are seeing unusually high demand for items that support people’s health during this unprecedented situation, we ask for you…

Updated 1 year ago by Karen Louie

Can I change my shipping address?

Once an order has been fulfilled and shipped by our warehouse, we cannot edit the shipping address. However, you can contact the carrier to see if they can make edits on their end: U.S. Postal Servic…