How do I pause, update or cancel my subscription?

To pause, update or cancel your subscription, log in to your account or create an account through the person icon on the top right corner of the site and click on “Account Details” to make the appropriate changes. 

Account log in:

If you don’t have an account, you can make one by clicking the person icon on the top right corner of the site, then clicking the “Join Us” link near the bottom of the page and completing the form. Subscriptions are managed with your email address, so be sure to use the same email address for your account that you used to make your subscription purchase. 

Alternatively, you can email us at support@the-well.com

Cancel subscription:

To cancel your subscription, log in to your account and navigate to the “Account Details” section where you can click on the Cancel button. Make sure to cancel your subscription prior to the next delivery ship date, since fulfilled orders can not be cancelled.


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