My order has been marked as delivered, but I haven't received it.
Sometimes the following situations can occur with deliveries marked as delivered:
- The postal carrier left the package somewhere discreet to prevent it from being stolen
- A neighbor or roommate may have accepted the package on your behalf
- The postal carrier marked the package as delivered a few days in advance
If you still can't find the package, please double-check your shipping address on your order confirmation to ensure that the order was shipped to the correct address.
If the package hasn’t shown up after 3 business days, please reach out to firstname.lastname@example.org with your order number for help.